FAQ – Picsee Photobooth

What types of photo booth options are available?
- Open Air = Ipad & photobooth stand with ring light only
- Traditional Fabric Backdrop
- Inflatable booth with LED lighting
How much space is required?
- The open air option and traditional fabric backdrop can fit in any space, although at least 6′ depth is recommended
- The inflatable booth is 8’x8′
What do you include with every rental?
- 3 months hosting of your content ($50 value)
- Custom welcome screen with up to 1 revision ($50 value)
- 1 template design with up to 1 revision ($50 value)
- 2 Power Strips (15′ cord)
- Gif ($50 value)
- Glam booth ($50 value)
What is the quality of the photos? 12 megapixels
Are your photo booths suitable for outdoor events? Yes. We also offer an easy-up option for shade during daytime events
Can the photo booth be customized with my logo or branding? Yes. The welcome screen and photo template can be customized and we include basic setup of those assets with every package. We will need a high quality file of your logo.
Are backdrop options customizable? Yes. The inflatable backdrop comes with a remote so you can choose your color(s). The fabric backdrop is available in white or grey cotton or black or blue velvet.
Are the lighting options customizable? Yes. We offer a few different lighting options: 1) Two Freestanding LED Tubes, 2) Two Pars (up-lighting), or 3) A Single LED with a barndoor
How can my guests access their photos? Text and email are included with every rental. We also offer printing options.
Will I receive digital copies of the content after my event? Yes. Event hosts will receive a link where they can download the content.
How long will my content be available to download? Every rental includes 3 months of hosting at no additional charge. Clients can add 9 additional months, to total a year for $50 more, and additional years are available for $50 per year.
What rental time options do you offer? Our pick up option provides 24 hours, and our attendant option provides up to 6 hours. Additional time is available at any additional charge.
Will there be a team member present during the event? We have options that include an attendant.
Which areas do you service in Arizona? Phoenix, Tempe, Glendale, Chandler, Mesa, Ahwatukee & beyond. We can travel up to 30 miles from downtown Phoenix at no extra charge. If you need us to travel further, please email us to discuss pricing.
How early should I reserve the photo booth for my event? The sooner you reserve, the better, to ensure you get priority for your special date.
What is required to reserve a photo booth rental? We require a deposit and a signed contract.
What is the deposit required to book my rental? 50% of the total rental fee.
What is your cancellation policy? You can cancel up to 48 hours before the date at no charge. Cancellations within 48 hours of the event will be subject to a 20% fee.
What is the virtual backdrop? Think of this as a green screen. We can place your guests into any scene of your choice.
What is a video guest book? Your guests can record short video clips, which includes with professional audio & lighting, and we will edit all of the clips into a single video.
What are digital props? These are basically emojis that your guests can insert into their photos.
What is a Boomerang? It is a short video clip that plays forward first, then reverse and continues playing in a loop.
When would someone need the battery pack? When the venue doesn’t have access to a power outlet near your desired photo booth spot, such as outdoors.
When would someone need the wi-fi activation? When the venue does not have a wi-fi and the client wants the content to be sent immediately.
What is glam booth? This is a beauty filter that we can include if you’d like.
What is the scrapbook option? This is an upgrade to the printing option, which includes a scrapbook, markers, adhesive and a table, so your guests can put their photos and custom messages into a special keepsake for you to remember your special event by.
Why does printing cost so much? The ink and photo paper cost a lot, not to mention the wear and tear on the printer itself.
Is the Inflatable LED Booth an add-on or a standalone rental? It can be rented standalone, although you would need your own camera, photographer, and/or your own photobooth stand.
Are there additional discounts available if I bundle services? Yes. Please see our pricing page for bundle options. If you’d like to create your own custom bundle package, please send us a message.
The 24-hour rental with the pick up option — is that event time or pickup-to-return time? It is the pick up to return time.
What happens if my event runs longer than expected? We offer additional time for an additional charge. Please see our pricing page.
How many prints do I get with the printing option? Unlimited prints.
How long does set up and tear down take? If you are doing the pick up option, you can expect set up to take 1-2 hours if you get the photo booth, props and a backdrop. If you are doing the set up/tear down/attendant option, it takes us about 30 minutes to an hour with the backdrop.
What type of printer is used? A high quality photo printer made specifically for photo booths.
Does the pick up rental include the backdrop? The $200 rate is just for the ipad and photo booth stand. The backdrop is available at an additional fee. Please see our pricing page.
Do I need a backdrop? That depends on the venue or location of your event.
If I choose pick up, can I still get printing? No. Printing requires an attendant.
What happens if something gets damaged? Renters are responsible for all damages.
What does 1 template design mean? We will create your template and include up to 1 revision at no charge. Additional revisions are available for a fee.
What does the custom welcome screen look like? It will have the name and date of your event as well as a clickable icon for each option you choose (photo, boomerang, video). It can also have your logo and a custom backdrop if you provide with with high quality files.
Are the fabric backdrops wrinkle free? The velvet ones are, but the cotton ones may not be wrinkle free. We recommend a steamer with the cotton options.
If there is no wi-fi, when can guests get their content? They will get their content as soon as the booth is returned (with pick up options) or right after the event (with attendant options).
How strong does the wi-fi signal need to be? The stronger the better.
After 3 months, what happens to the gallery? It will be removed, but can be recovered or extended for an additional fee.
Is the lighting included? The photo booth stand has a built-in ring light with adjustable brightness. Additional lighting is available at an additional fee.
Is audio included with the regular video? No.
How long does it take to receive the edited video guest book or slide show? Please allow up to 2 weeks for editing, although we will do our best to get it to you as soon as possible.
Can I get the raw video files? Yes.
Is there a travel fee? It is included with the set up/tear down option (up to a 30 mile distance from downtown Phoenix).
Do you require vendor meals for attendants? No.
What do you set up with the set up/tear down packages? We will set up the photo booth stand, the backdrop, the red carpet, prop table, printer, easy up, and anything else you may choose to include with your custom package.